We answer all the questions that reach us and add frequently asked questions (FAQs) with a response on an ongoing basis. If you would like to ask something further, send your question to the e-mail address firstname.lastname@example.org .
Lead time is up to 21 days after the prepayment.
Our payment terms are 100% prepayment (for the first transaction); 50% prepayment and 50% against copy of documents, BL at sight (for other transactions). It is possible to apply for credit insurance if the insurance company provides credit limit to the buyer.
We offer our products in 25 kg paper bags; 1 kg, 0,5 kg, 0,25 kg package (ice cream powder for HoReCa and retail sector).
With each of our product we provide regular export documents: invoice, packing list, certificate of analysis, certificate of origin (on request), veterinary certificate, bill of lading or CMR.
We can load into 20“ container maximum 12,5 MT on pallets, 15 MT without pallets; into 40“ container maximum 25MT on pallets.
We arrange the free samples, customer arranges/pays shipment for samples.
Yes, the private lables are feasible at the customer’s expense. Customer needs to provide design of its label or bag for printing these by Revala and to pay for it.